There are three methods to alter the sort ordering of the lists of people. The following three methods are weighted in order -- use Sticky settings to supersede Queue settings, and use Sort Order settings to supersede Queue settings.
If you are using the Queue settings method, and you add a new person, that person will appear at the head of the list until you add the new person to the queue.
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Using Sticky settings
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Using Queue settings
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Using Sort Order settings
Sticky settings
Go to the People page of your website.
Click on the person that you want to remain at the top of your list.
Click the Edit tab to see the Publishing options for the person.
In the Publishing options section on the right, check the Sticky at top of lists. This will always keep content at the top.
Click the Save button.
Using Queue Settings
From the Administration Task Bar select Structure
From the list of Structure items, select Entityqueues
Click Edit items
Add people to the queues by typing their names and the field will auto-populate.
Click the Save button
Using Sort Order Settings
Go to the People page of your website.
Click Customize this page at the bottom of the People page.
Click on the Gear to alter the settings of the People Listing.
Alter the Sort order by using the Ascending or Descending preference, or Sort by Last Name or First Name.
Click the Save button
and the Save page button.